For reasons outside the scope of this blog entry I decided to a host a forum in support of the dasBlog software project. After tacit approval by the real powers that be in the dasBlog world, I went looking for appropriate forum software and hosting companies.
Again for reasons outside the scope of this blog entry, we decided to try a PHP forum. I was very impressed with phpbb and that is what I setup to support. I spent some hours doing the prep work, and even decided to create some custom graphics and mods for a theme for phpbb in support of dasBlog. (Those hours are not of the lost 12, unless we finally do drop phpbb)
Next, a brain storm hit me; I saw that Godaddy.com was offering both ASP.NET and PHP on the same Windows Server box. I then decided that it would be nice to have a sample dasBlog forum for a potential user to see, it could be linked from all the different dasBlog web locations, SourceForge.Net and the Wiki system etc. More bang for the buck on one hosting site. I opted for the professional hosting with lots of bandwidth etc.
So my Godaddy saga begins. I called tech/pre-sales support twice on Friday evening to confirm that they truly indeed had PHP and ASP.NET on one box and I could setup the site I envisioned at http://dasblog.us. They even had a reasonable price for a full years’ support, so I bought it. Around midnight after all my phpbb prep support efforts were finished I tried to install.
Well to shorten this Rant a bit, after talking to 7 techs and the effort lasting into Saturday afternoon. I found I had wasted 12 hours. The install crashed, the techs didn’t know why, and said they did not support phpbb. I finally determined that Godaddy runs PHP in safe mode with no database support of any kind, MySql or Sql2000.
Did I mention I spent several hours trying to get the install to work with Sql2000 after MySql crashed and support didn’t know why it would not work, or that the SQL2000 generation took hours? The final resolution was that if I was going to use phpbb, it would have to be on a Linux box, I have yet to find a host that will support the full dual environment on a windows box.
So right now, I have canceled my Godaddy hosting account, got a refund!
I might mention the Godaddy.com support guys and gals were extremely nice and professional, but they really don’t know what they support and what they don’t, and if your requirements are a bit technical, then their systems and polices are not up to the task.
Having said the above, I may use their Linux hosting, if we go that way! Now my weekend is shot, my wife has other plans for what’s left of it, and I probably won’t get back to this effort till next weekend!
(UPDATE TO THIS RANT)
I tried to go with Godaddy once again, via the linux route, got the entire forum running and Godaddy killed the database, after working with them for 7 days, I gave up on them forever and moved everything to BoundGrid.Net. I hope to never have a reason to rant about hosting again!